You may have heard about the new Facebook ChatBot. It's a new software program that helps businesses and marketers connect with their customers on Facebook. If you've never heard of this bot, here are some things you should know.
First, the bot is based on Facebook. So if you want to use it, you can.
Second, the bot is a chatting application. It will allow you to send messages to your customer, but it's also designed to provide a chat service as well. This means you can use it for conference calls and online meetings. In fact, Facebook is hoping that it will also be used as a way to create virtual meetings between groups of people.
Third, the Facebook ChatBot is easy to set up. In fact, you don't even need a computer for it to work. It's got a simple UI and comes with a built-in address book, so you don't need to install anything or make a connection to the Internet. It's meant to run from its own directory on your Facebook account.
Fifth, one of the key benefits of the bots is its visual capabilities. The software provides a good look at what your customer wants. You can see if they are satisfied with your product or service, whether they'd like to see something new, and if they're happy with the price you charge.
Sixth, the bots can also let you ask questions. So instead of writing to your customer with an email, you can ask them through the Facebook ChatBot. This is an especially valuable feature when you are trying to interact with customers who are not familiar with your business.
Seventh, the chats are all geared towards learning about your customers. So in a way, you can use the chatbots as learning tools. Whether you're trying to find out what their favorite restaurants are, what they love about your city, or what their biggest frustrations are.
Eighth, you can create and set up different bots for different purposes. You can even decide which chats you want your bot to be part of. The Bot Store includes about 50 different scripts.
Ninth, the latest bot can even be managed using Facebook's own applications, or you can use it in conjunction with other services. For example, instead of letting you set up a Facebook ChatBot, Facebook allows third party developers to integrate it with various types of apps and services.
Tenth, Facebook Chatbots are also designed to do more than just communicate with your customers. They are designed to provide recommendations, provide a calendar service, and even let you store images and data in your Messenger account. And because it's already integrated into Facebook, you can give it access to your contacts.
Eleven, the new bot is also easy to use. All you need to do is upload the script and set it up, and it will automatically be available for you to use.
Twelve, Facebook ChatBots are designed to enhance your customer relations. So you can use them to get to know them better, to teach them about your business, and to build a relationship that's based on trust. So the next time you have to visit a client, you can talk to them without having to manually enter your contact information.