Business and Management

What Is A Customer Service Representative?

A customer service representative (CSR) is a professional who provides customer support services. They may work in a call center, or as part of a team providing support to customers online or through email. 

A CSR’s job is to provide high-quality support to customers, resolve their issues as quickly as possible, and ensure that they are satisfied with the service they receive. If you want to get the best job description format visit vivahr.com/job-description-templates/ for the best results.

job description format

Experience using computer applications (email, word processing, etc.) – Ability to complete tasks as assigned and set realistic timelines- Strong attention to detail, with the ability to take initiative and learn from mistakes- Flexible with hours and availability level of Education: This job requires university graduates. 

You can expect to need at least an Associates's or Bachelors's degree majoring in business administration, communication, or a related field. The qualifications for this position are based on the level of education you possess. If you do not have an educational background in customer service, you will be required to obtain one within 2 years of employment. 

Customer Service Representative – Remote Full-Time Location: Phoenix, Arizona This job has an opportunity for a remote, full-time employee. The qualifications for this position are based on the level of education you possess.

If you do not have an educational background in customer service, you will be required to obtain one within 2 years of employment. Associated topics: customer service, customer service associate, customer service representative, customer service specialist, integrated customer services, support agent, technical support customers. This job has an opportunity for a remote, full-time employee.